Entropy Privacy Policy

This company is committed to the security of its users’ data. When We ask to fill in the fields of personal information with which you can be identified, what We do this by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated by the that we recommend and emphasize continually reviewing this page to ensure that you agree to such changes.

Information that is collected

Our website may collect personal information such as: Name, information of Contact as your email address and demographic information. Likewise when necessary, specific information may be required to process an order or make a delivery or billing.

Use of collected information

Our website uses the information in order to provide the best possible service, particularly to keep a record of users, orders if applicable, and improve our products and services. Emails may be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide any benefit, these emails will be sent to the address you provide and They may be canceled at any time.

Virtual Transportation SAPI de CV is highly committed to meet the commitment to keep your information safe. We use the most advanced systems and We constantly update to ensure that there is no unauthorized access.


A cookie refers to a file that is sent in order to request permission to stored on your computer, by accepting this file it is created and the cookie is then used to have information regarding web traffic, and also facilitate future visits to a website recurrent. Another function that cookies have is that with them the web can be recognized individually and therefore provide you with the best personalized service.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any moment from your computer. However cookies help provide better service of the websites, they do not give access to information from your computer or from you, to Unless you want it and provide it directly, visits to a website. You You can accept or deny the use of cookies, however most browsers accept Cookies automatically as it serves to have a better web service. Also you can change your computer settings to decline cookies. If they decline it is possible that you cannot use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once

that you click on these links and leave our page, we no longer have control over the

site to which you are redirected and therefore we are not responsible for the terms or privacy or

of the protection of your data on those other third-party sites. These sites are subject to their

own privacy policies so it is recommended that you consult them to confirm that

you agree with these.

Control of your personal information

At any time you can restrict the collection or use of personal information which is provided to our website. Every time you are asked to fill out a form, As the user registration, you can check or uncheck the option to receive information by email. In case you have checked the option to receive our newsletter or advertising you can cancel it at any time. This company will not sell, transfer or distribute the personal information that is collected without your consent, unless required by a judge with a court order. It reserves the right to change the terms of this Privacy Policy in any moment.

Arco Rights Attention Policy

Virtual transportation of Mexico SAPI de CV OBJECTIVE.

That all persons, holders of these rights, have the right to access, rectify, cancel or oppose the processing of your data held by the Virtual transportation Mexico SAPI de CV (hereinafter ENTROPY ), protecting and thus guaranteeing a human right recognized in the Political Constitution of the United States Mexicans and whose exercise may not be restricted or suspended, except in the cases and under the conditions that the Constitution itself establishes. The rights can only be exercised by the Owner of personal data, without prejudice to the norms that regulate their representation.


LFPDPPP: Act Federal Protection of Personal Data Held by Private Partie

Personal Data: It ‘s all numerical, alphabetical, graphic, sound or information of any other type that can make an identified or identifiable person.

ARCO Rights: Right of access, rectification, cancellation and opposition of the Holders on your personal information.

Right of Access : The one for which the holder is entitled to request and obtain information your personal data subjected to treatment by the Responsible of the database, the origin of said data, as well as the communications made or that are planned to be made of them.

Right of Correction : He who has the Registrant to request correction data are inaccurate, incomplete or inadequate (update and inclusion).

Right of Cancellation: That by which the Holder has the right to request and obtain the cancellation of your personal data when the treatment thereof does not comply with what provided in the LFPDPPP, or are no longer necessary or relevant for the purpose for the which would have been collected or registered by the Responsible for the database or treatment or the period established for its treatment has expired, or when its consent to treatment. (Suppression)

Right of Opposition: He who has the Holder to refuse the treatment of the data that is concerns if they have been collected without your consent, or when there are reasons founded for this, provided that the Law does not provide otherwise.

Who can exercise the ARCO Rights.

All persons, holders of the data, after identification by official document, may exercise the rights of access, rectification, cancellation or opposition to the treatment of your data in possession of ENTROPY , personally or through his legal representative. In the case of minors, the ARCO Rights will be exercised by whoever exercises

legally the parental authority. When the Data Holder has died, the declared heirs or the executor of the succession, after accrediting your personality, you can access the deceased’s personal data.

Possibility of exercising 2 (DOS) or more Rights at the same time.

The rights of access, rectification, cancellation or opposition are independent, so the exercise of one of them is not a requirement to exercise some other and does not prevent the exercise of other.

Time Entropy has to respond to a request

The response, for any of the above Rights, must be provided legibly and understandable, in writing or by email provided for this purpose, within a maximum period 15 (fifteen) business days counted from the presentation of the application. In case there was relapsed a favorable agreement to the request, it will become effective within 15 (fifteen) business days following the date of notification of the referred agreement. The term of 15 (fifteen) business days may be extended for a single occasion, with prior notification. of the expansion, as long as the circumstances of the case justify it

Origin of prevention.

– If the request is not accurate or does not contain all the required data. At the time of Receipt of the request will be oriented to the applicant to correct the deficiencies.

– If the details provided by the applicant are not sufficient to locate the personal data or are wrong. The applicant will be warned, once, within 5 (five) business days following the submission of the application. If prevention is not vented, the request will be taken for not presented.

Exercise of the right of access.

The Data Holder has the right to request and obtain free information from his data personal subjected to treatment by the Responsible of the database, the origin of said data, as well as the communications made or that are planned to be made thereof, as well as their transmissions.

Exercise of the right of RECTIFICATION.

It will proceed when, the data of the Holder that are in the systems and / or data files personnel ENTROPY , are inaccurate, incomplete, inadequate or excessive.

However, in the case of data that reflects facts found in a procedure administrative or in a judicial process, those will be considered exact as long as they coincide with these.

Exercise of the right of CANCELLATION.

  • When the treatment of the same does not conform to the provisions of the Law or the guidelines.
  • issued by ENTROPY.
  • When the Right of Opposition has been exercised and it has been appropriate.
  • When the data is no longer necessary or relevant for the purpose for which they would have been collected or registered.

The cancellation gives rise to the blocking of personal data, keeping only available ENTROPY , those for the attention of potential liabilities arising from the treatment during the prescription period thereof Once the term, mentioned in the previous paragraph, has expired, it will be eliminated in terms of the applicable regulations; elimination is not appropriate when:

  • Cause damage to rights or affect legitimate interests of third parties.
  • When there is a legal obligation to keep such data.

Those used for statistical, scientific or historical purposes are excluded from cancellation, previously submitted to the dissociation procedure.

Exercise of the right of OPPOSITION.

– When the data had been collected without your consent.

– When there are well-founded reasons for this and the Law does not provide otherwise.

Consent for the processing of personal data will not be necessary when present one of the grounds provided for in article 10 of the LPDPPP.


1. The application must be submitted duly signed ENTROPY , with the Department of Personal data ENTROPY via email privacidad@entropy.tech or so written in the offices located at calle Tehuantepec, 170, col. Roma Sur, CDMX, Mexico country in business hours and days, as applicable.

2. The request by e – mail or in writing, shall be received by the DEPARTMENT PROFILE of ENTROPY , who will deliver to the applicant an acknowledgment that contains, stamp, time and date of receipt, as well as the folio number assigned to it. If it is by email, an email will be sent as acknowledgment of receipt.

3. The Owner of the personal data will prove, at the time of making his request via writing or by email, your identity, through any of the following documents:

– Valid passport.

– Current voting card issued by the National Electoral Institute.

– Professional ID issued by the Secretary of Public Education.

– National Military Service Card issued by the Secretariat of National Defense.

– Current immigration document issued by the National Institute of Migration; (in the case of foreign).

– Consular Registration Certificate issued by the Ministry of Foreign Affairs or by the Corresponding Consular Office.

The original and copy of the cover of the document with which it is being accredited will be presented

4. In the event that the request is made through the Legal Representative, in addition to

Identity document, it must prove the personality through a legal or notarial document,

attaching the identification documents of the Holder and the Legal Representative.

In the case of natural persons, the request will be made through a power of attorney signed by 2 witnesses and a copy of the identification of the witnesses.

5. The request will be presented by free writing in person, in person or by mail electronic and must contain, at least, the following:

I. Name of the Obliged Subject to whom it is addressed.

II. Full name of the Owner of the personal data, and where appropriate, of her Legal Representative.

III. Clear and precise description of the data with respect to which one of the

Four ARCO Rights.

IV. If possible, mention any element that facilitates its location.

V. Include address in Mexico City or email to receive notifications.

SAW. In the case of the rectification of personal data, in addition to the above requirements, the Owner or your Legal Representative:

It will indicate the erroneous data and the correction that must be made, accompanying the documentation

evidence of the error.

VII. In the case of the cancellation of personal data, the Owner or her Legal Representative, in addition.

of the requirements indicated in point four, will indicate the reasons why they consider that

the treatment of your data does not comply with the provisions of the Law, or where appropriate, will accredit the

source of your Opposition Right.

6.- The answer will be provided, legibly and understandably, in writing or by mail

electronic provided for this purpose.

7.- The information will be delivered without more formality than that of proving the identity, and if it is the

case, cover costs in accordance with current regulations.

8.- The process of requesting access, rectification, cancellation or opposition of personal data is

gratuitous. However, in case of requesting its reproduction (simple or certified copy or any

other provided for in the Law), the respective costs of

according to regulations.

Note: For the attention of the ARCO Request, the Holder must only cover the expenses of sending, reproduction and certification of documents (if applicable).

In the case of access requests, if the source allows it, direct consultation can be made which will have no cost. The Department of Personal Data ENTROPY notify in your case the cost of reproduction of the required information, the means and places to make the payment. The Owner of the personal data or his Legal Representative will have 20 (twenty) business days to make the payment and present the receipt to the Department of Personal Data of ENTROPY.

9. ENTROPY will have 60 (sixty) working days to provide information on hours and days skillful, as appropriate.

10. Upon receipt of the request ARCO, the Department of Personal Data ENTROPY , will verify if this account has all the requirements described previously, if not, contact the Holder by email or personal or telephone and will require you to correct the deficiencies within 10 (ten) business days of receipt of the request. In case it does not is corrected after 10 (ten) business days, the request will be considered not presented.

11. Each of the applications received ARCO ENTROPY , will have the assignment folio numbers by type of request, whether request for access, rectification, cancellation or opposition.

12.- ENTROPY not be obliged to cancel the personal data when:

  • Refers to the parts of a contract and are necessary for its development and fulfillment.
  • Must be treated by legal provision.
  • Hinder judicial or administrative actions.
  • Are necessary to protect the legally protected interests of the Owner.
  • Are necessary to fulfill a legally acquired obligation.